Frequently Asked Questions
Are you affiliated with IRDAI or any government office?
No. We are a private independent consultancy operated under Laxmi Traders (Proprietor: Kailash Kumar Jha)[cite: 1, 2]. We are not affiliated with IRDAI, the Insurance Ombudsman, or any government authority[cite: 1].
What services do you provide?
We assist policyholders with private policy reviews, documentation guidance, and standard complaint drafting procedures for submitting formal inquiries to insurers[cite: 1].
Do you charge any fee for initial consultation?
No. Our initial phone consultation is free. If specialized documentation drafting is required, applicable charges are communicated upfront in accordance with our transparent refund policy[cite: 1].
Do you guarantee claim settlement or refunds?
No private firm can guarantee judicial or insurance decisions[cite: 1]. We provide expert documentation support and process consultation to ensure your paperwork is organized correctly[cite: 1].
How can I contact your support team?
You can call us directly at +91 79915 88468 or email support@lifeinsurancecomplaint.com[cite: 1, 2]. Our office is located at MC Complex, Naya Bans, Sector 15, Noida, Uttar Pradesh - 201301[cite: 2].